Delivery & Shipping
All 100% Pure Australia orders are picked, packed and shipped from Sydney by our Australian partner, Clean Nectarine.
Shipping CostsWe offer free standard shipping Australia-wide on all orders over $49. For Australian orders under $49, standard shipping is $9.95.
Express Post is available Australia-wide for $15.
All orders to New Zealand are shipped by Express Post. We offer free Express shipping to New Zealand on orders over $99. For New Zealand orders under $99, shipping is $25.
Do you ship internationally?We currently ship within Australia and to New Zealand.
How do I track my 100% Pure order?Once your order has been dispatched, you will receive an email with a tracking link.
Where are orders shipped from?All orders are dispatched from our Sydney warehouse by our Australian partner, Clean Nectarine.
We pick and pack orders throughout the day and aim to dispatch all orders within 24 business hours. As soon as your order leaves our warehouse, you will receive a tracking link by email so you can follow your parcel.
Can my parcel be left on my doorstep if I am not home?All orders are sent without the requirement for a signature. If you are not home, your parcel may be left in a safe place where the delivery driver considers it suitable.
How do I change my delivery address after I have placed my order?Please contact us as soon as possible at orders@100percentpure.com.au. If your order has not yet been dispatched, we will do our best to update your delivery address.
What happens if my package goes missing?If your parcel has been stuck in transit for longer than expected, please contact us and we will follow it up with the carrier. If needed, we will help arrange a replacement parcel as quickly as possible.
How can I change my address in my account?You can update your shipping address in the account section of our website when you log in. You can also enter or update your delivery address during checkout.